Speaking
I've spoken at conferences, workshops, and events around the world on service design, content strategy, interaction design, and the real-world implications of technology on public systems.
Recent Highlights
2024 – Designing the Moment: The Current State and Future of Public Interest Design, Design For The Public, Portland, OR2024 – Public Tech Careers Fireside Chat, Design Museum Everywhere, Portland2023 – The Designer's Share of the Problem, Outcome Conference, Chandigarh, India2022 – Design, Consequences & Everyday Life, Rosenfeld Media Civic Design Conference
Selected Talks
2022 – Service Design Talk, Federation of Tax Associates Tech Conference
2022 – Service Design in Government, Federal CX Leadership Symposium
2022 – Service Design in Government, Cloudflare Design Growth Week
2021 – The Designer's Share of the Problem, IxDA Oslo
2021 – The Designer's Share of the Problem, Colorado Springs Design Week
2020 – The Researcher’s Role in Reducing Consequence Design, An Event Apart HCD
2020 – The Consequences of Service Design, SDN Global Conference, Germany
2020 – Avoiding Deceptive Design Patterns, Digital.gov Monthly
2020 – The Researcher's Role in Hostile Design, UX Australia
2019 – Defense Against Dark Patterns, Donut.js
2019 – Involving Stakeholders in Design Research, UXR Conference, Toronto
2019 – Hostile Design of Digital Experiences, ACM SigDOC
2018 – Service Design in Higher Ed, Carnegie Conference, Orlando
2018 – Migrating a Small City to Drupal, DrupalCon, Nashville
2017 – Improving the Product Toolbox, Pixel Up!, Cape Town
2017 – Microinteractions & Discovery, Design & Content Conference, Vancouver
2017 – Content Migration & Maintenance, Confab Higher Ed, Indianapolis
Interviews & Podcasts
2021 – Revision Path Podcast
2021 – Joint Frontiers Podcast
2021 – Surfacing Podcast (Service Design)
2020 – Thought Feeder Podcast
2020 – Technically Speaking Podcast
2020 – Editor X Interview
2018 – Responsive Web Design Podcast
Exhibitions & Projects
2025 - Portland Digital Corps
2024 – Manipulation Engineering, Wacom Experience Center, Portland, OR
2023 – Consequence Design AI
2023 – A Parliament of Neighbors, Lloyd Center Mall, Portland
2022 – The Designer’s Share of the Problem, Portland Design Festival