Media
Interviews
Leading the Field: Ron Bronson
Code for America (2025)
The Designer's Share of the Problem
IXDA Oslo (2021)
Technically Speaking podcast
(2020)
The Buzz with ACT-IAC
Podcast
Building Better User-Centered Products
Pixel Pioneers (2020)
Exhibitions / Projects
Design For The Public Conference
Oct. '24 — Wacom Experience Center/Revolution Hall, Portland
A Parliament of Neighbors
May. '23 — Lloyd Center Mall, Portland
Designer's Share of the Problem
Oct. '22 — Portland Design Festival
The Hidden Cost of Everything: Decentering the user experience
Oct. '21 — zine
Talks
Jun. '25
AI Agents and the Web: How Developers Can Build Smarter with Agent Experience
webinar
Apr. '25
Leading From Where You Are
Bloomberg Industry Summit
Jul. '25
US Forest Service ACIO Trailhead Summit - Keynote on Service Delivery & Innovation
Apr. '24
Sprinkle Some AI On It: Service Design, Consequences & How Tech Disrupts Everyday Life
University of Michigan College of Architecture & Urban Planning
Feb. '24
Portland State University Graphic Design
Nov. '23
George Fox University - Art Talk on Service Design
May. '23
ConveyUX Conference / The Designer's Share of the Problem
Feb. '23
Outcome Conference, Chandigarh, India 🇮🇳 / The Designer's Share of the Problem
Nov. '22
Rosenfeld Media Civic Design Conference / The Designer's Share of the Problem
Oct. '22
Federal CX Leadership Symposium
Aug. '22
Cloudflare Design Growth Week / Service Design
Aug. '22
Federation of Tax Associates Tech Conference / Service Design
Nov. '21
IXDA OSLO / The Designer's Share of the Problem 🇳🇴
Oct '21
Design Week Colorado Springs / Consequence Design
Oct. '20
SDN Global Conference / The consequences in service design 🇪🇺
Oct. '20
Digital.gov Monthly / Avoiding deception design patterns
Mar. '20
UX Australia Design Research / The Researcher's Role in Reducing Hostile Design 🇦🇺
July '20
An Event Apart HCD / The Researcher's Role in Reducing Consequence Design
Oct. '19
ACM SIGDOC (Portland) / Hostile Design of Digital Experiences
June '19
UXR Conference Toronto / Involving Stakeholders in Design Research 🇨🇦
May '19
Code For America Summit (panel)
Apr. '19
Portland Design Week (panel)
Feb. '19
Donut.js Portland / Defense Against Dark Patterns
Oct. '18
Indy Design Week / Improving the Product Toolbox
Apr. '18
Drupalcon Nashville / Migrating a Small City to Drupal (with Charles Brandt)
Jan. '18
Carnegie Conference (Orlando) / Service Design in Higher Education
Nov. '17
Confab Higher Ed / Tackling Content Migration & Maintenance
Sep. '17
Content Migration / Confab Intensive
July '17
Design & Content Vancouver / Discovery & Microinteractions: Improving the Product Toolbox 🇨🇦
May '17
Pixel Up! Cape Town 🇿🇦
Apr. '17
Tackling Content Migration & Maintenance
University of Illinois Web Conference
Jun. 2015
What's Your Superhero Strategy: How Web Governance Can Save Your World
Web Conference at Penn State
May 2015
A Clown Car of Nonsense: Choosing a better vehicle to steer content governance
Confab Central
Apr. 2015
The Kids Are Alright: Millennials in the workplace
Wayne State University Regional Webconference
Nov. 2014
Integrating a web team to your marketing department
American Marketing Association Symposium for the Marketing of Higher Education
Sep. 2014
Conference Director, Aggregate Conference Louisville
Jun. 2014
The College Website Is A Potluck
Hannon Hill Webinar Series
Jun. 2014
The Lone Ranger: Managing the Ups and Downs of One-Person Offices and Small Teams
Confab for Nonprofits
Jun. 2014
Saving the world one Tumblr at a time
Web Conference at Penn State
Jun. 2014
Sunnier days ahead: Storytelling & social media across silos
SUNYCUAD Conference
May 2014
Who owns the website? Making the case for digital leadership
University of Michigan Regional Web Conference
Apr. 2014
Death to Governance… Embrace the Chaos (with Tonya Oaks Smith)
High Ed Web Pittsburgh Regional Conference
Nov. 2013
Armies of One: Managing the Ups and Downs of One-Person Offices and Small Teams
Confab Higher Ed
Nov. 2013
Sharing The Sandbox :: IT & Marketing (with Alaina Wiens)
Udacity Webinar Series
Jun. 2013
Unboxing Yourself: Reaching out for professional growth
High Ed Web Michigan Regional Conference
Sep. 2008
Future Web Trends Panel
National Association of Government Webmasters Conference