Specializing in service design & information architecture, I'm a fierce advocate and passionate connection point for people. Currently, I'm Director of Design at 18F, a digital services office within the federal government. My team is comprised of designers & managers with expertise in UX engineering, product design, UX research, content strategy, information architecture & service design.
My own experience spans those disciplines, and I've spent nearly two decades working with & leading cross-functional teams across a wide array of large-scale digital transformation initiatives and speak around the world at conferences about these topics including An Event Apart, Confab, DrupalCon, Service Design Network Global Conference, Code for America Summit, and others.
I have deep affection for community, conveneing and seeing progress in the places & spaces where I live, work & play. I have a long history of involvement wherever I've lived, including boards, commissions, and other hands-on participation. I currently serve as President of AIGA Portland, a national non-profit for designers, co-organize IxDA Portland; volunteer as a radio news anchor at KBOO-FM, a community radio station and have run several iterations of skeeball leagues in both Portland and Seattle.