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I've been blogging intermittently since 2000, but this is my latest attempt. I live in Portland and currently serve as Head of Design at 18F. Outside of technology, I'm known for my niche collection of interests (like Finnish baseball & world class skeeball). You can also find me speaking at a variety of global tech & design events.

These days, my practice is focused on interrogating the ways harm is crafted into everyday experiences, and examining new ways for building teams, frameworks, and mental models for reducing friction that ruins experience, centered around a set of principles called Consequence Design.

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